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EULA EVERGINE PRIORITY SUPPORT SUBSCRIPTION CONTRACT
This Evergine Priority Support subscription contract is between the entity you represent, or, if you do not designate an entity in connection with a subscription purchase or renewal, you individually (hereinafter “CLIENT”) and PLAIN CONCEPTS S.L.U., whose registered office is at Avenida Ordoño II, 32-1º left. 24001 León, Spain tax registration number is B24532178, owner of Evergine and this website (hereinafter “PLAIN CONCEPTS”). This contract has the terms and conditions which are detailed below (hereinafter, the “Contract” or “Agreement”).By contracting the subscription, the CLIENT agrees and undertakes to comply with this Contract.
TERM, TERMINATION AND SUSPENSION
- This Contract will begin from the date of payment of the fee and acceptance of these terms and conditions (initial term). This Contract will have a duration of one month. This Contract shall be automatically extended on a month-to-month basis, considering the date of the (initial term).
- This Contract will remain in force until the expiration or termination of the subscription, whichever occurs first.
- PLAIN CONCEPTS, through the payment platform of STRIPE, will start charging the monthly subscription fee as soon as the contract is accepted. The CLIENT should cancel the monthly subscription if it no longer wishes to have Evergine's Priority Support service.
- The CLIENT has the right to cancel its subscription. If the CLIENT terminates the subscription of the Priority Support services of Evergine within 30 days of the date on which the subscription became effective or was renewed, no refunds will be provided, and you must pay for the initial 30 days of the subscription.
- If you terminate a subscription at any other time during the term, you must pay for the remainder of the term, and no refunds will be provided.
DESCRIPTION AND WARRATIES OF THE SERVICE
- PLAIN CONCEPTS will provide a service for the attention and channelling of queries and incidents related to the use of Evergine. This service offers the CLIENT priority and personalised attention to the use of Evergine.
- The Evergine technical service will be provided through the "Priority Support Portal" platform where the CLIENT can create a support Ticket.
- The support Ticket created by the CLIENT will be answered by Evergine's IT engineers via the platform. The IT engineers will respond to the query or problem raised within an estimated 72 hours and provide help and support to the CLIENT, unless, for external, independent or force majeure reasons, the technical support service cannot be provided within the period. PLAIN CONCEPTS undertakes to take all necessary steps to provide efficient service to the CLIENT but doesn’t guarantee that the query or problem will be resolved.
- The Priority Support won’t include video calls with engineers, learning sections or the development of additional Evergine functions. For this purpose, PLAIN CONCEPTS provides other services with different conditions.
- The Priority Support will always be provided for the latest released version of the Evergine’s Software.
PRICE AND PAYMENT METHOD
- The fee for the Priority Support services of Evergine will be 1500€ per month.
- Starting the subscription, the CLIENT expressly agrees that PLAIN CONCEPTS, through the Stripe payment platform, is entitled to charge the CLIENT for the Monthly Subscription at the then current rate. If the CLIENT needs an invoice for the Priority Support Monthly Subscription, the CLIENT shall communicate it to the Evergine’s customer service, by sending an e-mail to the following address: email@example.com
- The monthly subscription fee will be charged in advance from the first day of the subscription contract in evergine.com and will be continue until the CLIENT cancel the monthly subscription. The CLIENT agrees that, at the time of acceptance of this contract, the CLIENT undertakes to pay and that PLAIN CONCEPTS charge the monthly subscription trough the payment platform, regardless of whether or not the CLIENT makes use of the services provided by Priority Support.
- The CLIENT agrees that the payments are non-refundable and therefore acknowledges that no refunds or credits will be given for unused or partially used periods.
- The current prices of the monthly subscription may be modified at any time by PLAIN CONCEPTS.
- If the payment method expires, the CLIENT acknowledges that he/she will remain liable for all outstanding amounts. The CLIENT acknowledges that PLAIN CONCEPTS may suspend access to the Priority Support services in the event that the payment method is not authorised by Stripe, or in the event that the CLIENT fails to pay the Priority Support monthly subscription, in which case, regardless of the suspension of the subscription, the CLIENT agrees to pay the monthly subscription in full.
- For the purposes of this Agreement, Confidential Information is any information that may be disclosed orally, in writing or by any other means or media, tangible or intangible, processed by the parties as a result of this Agreement. PLAIN CONCEPTS and the CLIENT agree not to disclose, copy, reproduce or assign information related to this Agreement.
- If PLAIN CONCEPTS or the CLIENT, discloses or uses Confidential Information in breach of this Agreement, the disclosing party shall indemnify for any damages incurred. PLAIN CONCEPTS or the CLIENT undertakes to return to the other, or destroy, the Confidential Information as soon as the subject matter of this Agreement has been terminated.
- PLAIN CONCEPTS is the legitimate and exclusive owner of the property and other rights and interests inherent to the ownership of Evergine, including copyright, documentation or technical or operational manuals, as well as successive and derived versions of the same. The CLIENT acknowledges and respects all intellectual and industrial property rights held by PLAIN CONCEPTS.
- The CLIENT accepts sole responsibility for any consequences, damages or actions that may arise from the improper use of Evergine's Priority Support services.
- The CLIENT is responsible for the truthfulness and accuracy of the personal information he/she provides for the provision of Priority Support services and the terms and conditions of this Agreement.
- The CLIENT acknowledges that he/she is responsible for protecting the confidentiality of access to the Priority Support Portal. The CLIENT assumes full responsibility for its actions. If the CLIENT uses public or shared electronic devices to access Priority Support, the CLIENT shall log out at the end of each visit.
- it is the responsibility of the CLIENT to report the theft to the issuers of their credit card if this is the selected method of payment, and to the competent authorities in their country. PLAIN CONCEPTS reserves the right to suspend the Priority Support service at any time, with or without notice to the CLIENT, to protect itself and its partners against what it considers to be fraudulent activity.
- PLAIN CONCEPTS reserves the right to terminate or rescind this contract, with or without cause. In this case PLAIN CONCEPTS will notify the CLIENT, within a minimum period of 15 days, that the Priority Support service will be terminated. PLAIN CONCEPTS guarantees the provision of the service paid for by the CLIENT.
- APPLICABLE LAW AND JURISDICTION
- This Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the laws of Spain and all actions of either party and for any dispute regarding the interpretation, application and performance of this Contract, the Courts and Tribunals of the city of León, Spain shall have jurisdiction, and the CLIENT expressly waives any other jurisdiction to which it may be entitled.
- If the CLIENT requires further information, he/she may send an e-mail to the following address: firstname.lastname@example.org
Access and use of the Source Code (EULA)
LICENSE TERMS AND CONDITIONS EVERGINE
(Access and use of the Source Code)
OF ONE PART,PLAIN CONCEPTS S.L.U., whose registered office is at Avenida Ordoño II, 32-1º left. 24001 León, Spain and registration/fiscal number is B24532178 (hereinafter, PLAIN CONCEPTS or LICENSOR) represented by Pablo Peláez Aller in his capacity as CEO of the same and duly empowered for this act.
AND OF THE OTHER PART,The CLIENT, who accepts the Terms and Conditions of this Agreement. They are hereinafter jointly referred to as the "Parties" and individually as the "Party". DECLARE THAT
- PLAIN CONCEPTS is the exclusive owner of all intellectual property rights of Evergine.
- The CLIENT is interested in having access to Evergine’s source code, in accordance with the terms and conditions established in this agreement, for the purpose of debugging and improving its projects in which it uses Evergine and to ensure that it is in possession of the Source Code in the event that PLAIN CONCEPTS ceases to provide its services.
- These terms and conditions only regulate access to Evergine’s source code. IF the CLIENT wants to use Evergine’s software to develop and distribute projects, the terms and conditions founds at the following link will apply. https://evergine.com/terms-condition
- The Parties acknowledge that they have sufficient power and legal capacity to enter this service contract (hereinafter the "Contract").
1. AGREEMENT GRANT
- 1. This agreement regulates the Terms and Conditions of access, download, and use of the Evergine’s source code which is granted to a single CLIENT who accepts the rights and obligations set forth herein.
- 2. This agreement is granted for the version of the source code that is available at the time this agreement is entered into and for such updates as PLAIN CONCEPTS may make during the term as regulated in point 2 (Duration).
- This agreement shall enter into force, prior payment of the fee as regulated in point 3 (Source Code Access Fee) and from the date of acceptance by the CLIENT of this agreement (initial term).
- The present agreement will end one (1) year after initial term. This agreement may be terminated earlier in accordance with the provisions of points 11 (Termination) and 12 (Rescission).
- This agreement won’t be automatically renewed. If the CLIENT wants to renew, must accept a new agreement that will be provided by PLAIN CONCEPTS.
- Those clauses which, due to their nature, may survive the validity of these terms and conditions, will maintain their effects once these terms and conditions have been resolved or terminated. By way of example and no limitation, point 7 (Intellectual Property) and point 8 (Non-Disclosure and Confidentiality) shall remain in effect indefinitely, and/or as established by the applicable legislation in force.
3.SOURCE CODE ACCESS FEE
- The CLIENT undertakes to pay PLAIN CONCEPTS a non-refundable annual fee (except as provided for in point 12.3) which will be established on the Evergine web page or in the corresponding documentation delivered by the authorised personnel of PLAIN CONCEPTS.
- The CLIENT will pay the fee through a single payment prior to making the source code available by PLAIN CONCEPTS.
- All taxes that are caused for the formalization of these terms and conditions will be paid as appropriate and in accordance with the law.
4. RIGHTS AND OBLIGATIONS OF THE CLIENT
- Under this agreement, the CLIENT has the right to access Evergine’s source code for the version available at the time this agreement is entered.
- The CLIENT is entitled to all updates and experimental features of Evergine that PLAIN CONCEPTS makes to the source code during the term of this agreement, without any additional charge or cost to the CLIENT. Upon termination of this agreement, (either due to expiration of the term in accordance with point 2 or due to violation by the CLIENT of some or all the terms of this agreement) PLAIN CONCEPTS' obligation to provide new versions of the Evergine´s source code shall cease.
- CLIENT will have the right of access to source code from the moment of pay the fee and acceptance of this agreement.
- CLIENT understands and agrees that the access to source code is subject to the following conditions and limitations:
- Not to make the source code available to the general public.
- Not to transmit, lease, lend or assign the rights to use it.
- Not to sell, sublicense, distribute or redistribute it or make it visible to a third party.
- The CLIENT has right to download Evergine’s source code. In this case, the CLIENT understands that is exclusively responsible for implementing all necessary measures to enforce the Terms and Conditions governed by this agreement. The CLIENT shall be solely responsible for any malicious use that violates or exceeds the limitations of use of the source code.
- The CLIENT doesn’t have any right, tittle or interest in the intellectual and industrial property associated with the Evergine´s source code, including but no limited to possible patents, copyrights, trademarks, trad names, trade secrets, know-how, technical information, processes, appearance, improvements, and modifications. You may remove, obscure, or alter the copyright notice, trademarks or other intellectual and/or industrial property rights associated with Evergine.
- The CLIENT understands and agrees that the Evergine’s source code may work in conjunction with this party products. The third-party library used, with their licences, are referenced in the following link https://evergine.com/thirdparty. PLAIN CONCEPTS reserves the right to add, delete or modify the list by providing updated information to the CLIENT during the term of this agreement.
- The presents obligations regulated in this section shall also apply to all documentation belonging to the Evergine´s source code, which the CLIENT may have or make available.
- The CLIENT undertakes to abstain from using Evergine´s source code for illicit purposes or effects, contrary to what is established in the present terms and conditions or that may be detrimental to the interests of PLAIN CONCEPTS.
- The CLIENT will be able to share ideas, knowledges, algorithms, code contribution, suggestions, improvement request, recommendation or any other comment about the products or services in the Evergine´s repository.
- The CLIENT grants to PLAIN CONCEPTS all the rights, tittles, and interests (including all copyrights, patents, and other intellectual property rights) on a non-exclusive, fully paid, irrevocable, transferable, and sub-licensable basis to reproduce, distribute, publicly perform, publicly display, make, use, sell, offer for sale, import, modify and make derivative works based on such contribution for all current and future methods and forms of exploitation in any country.
- PLAIN CONCEPTS won’t have the obligation to make contributions carried out by the CLIENT.
6. PLAIN CONCEPTS OBLIGATIONS
- PLAIN CONCEPTS has the obligation of make available and give access to Evergine´s source code as soon as possible, after prior payment and acceptance of this agreement by the CLIENT. In any case, PLAIN CONCEPTS undertakes to make available the source code within a maximum of 5 working days (a working day for the purposes of this Agreement shall be understood to mean Monday to Friday) from the initial deadline in accordance with the provisions of point 2.1. If after the aforementioned term, PLAIN CONCEPTS still doesn’t make the source code available, the CLIENT shall have the right to terminate the Agreement under the terms established in point 12.3.
- PLAIN CONCEPTS is obligated to make available to the CLIENT the updates of the Evergine´s source code and all the experimental features that have been implemented during the term of this agreement. Upon termination of this Agreement, PLAIN CONCEPTS' obligation to provide updates to the code shall cease.
- PLAIN CONCEPTS isn’t obligated by these Terms and conditions to provide any additional professional ser maintenance, technical support, or consulting services to the CLIENT.
- PLAIN CONCEPTS guarantees the CLIENT the possession of the Source Code, of the version acquired, in the event that PLAIN CONCEPTS ceases to provide its services.
7. INTELLECTUAL PROPERTY RIGHTS
- PLAIN CONCEPTS is the legitimate and exclusive owner of the property and other rights and interests inherent to the ownership of Evergine, including copyright, the documentation technical/operational manuals, as well as the successive and derived versions of the same, including the modifications and improvements made to the source code. The CLIENT acknowledges and respect the totality of intellectual and industrial property rights held by PLAIN CONCEPTS.
- PLAIN CONCEPTS´ Intellectual Property Rights over Evergine´s source code extend to the binaries generated based on source code
- The CLIENT acknowledges and undertakes not to copy, sell, rent, assign, lend or reinvent the Evergine’s source code, either directly or indirectly. In the same way, the CLIENT accepts that the acquired rights of use don’t authorise him/her under any circumstances to market o distribute the source code.
- In general, the CLIENT understands that all trade secrets, as well as copyrights, trademarks, patents any other intellectual property rights relating with Evergine, specifically, everything related to the structure and organisation, algorithms, functions, internal protocols, interfaces, graphics, data structures and other internal and external features, source code, APIs, among others, are intellectual property and confidential information of PLAIN CONCEPTS protected by the applicable regulations.
- The CLIENT undertakes to immediately notify to PLAIN CONCEPTS if it becomes aware of any third-party infringement of the intellectual property rights described above, including mis appropriation of any components of Evergine, including the Source Code and the violation of this Licence agreement.
8. NON- DISCLOSURE AND CONFIDENTIALITY
- The CLIENT guarantees and undertakes to protect the confidentiality of all the materials that make up Evergine. The CLIENT acknowledges that all the information related to Evergine, including but not limited to source code, algorithmic processes, mathematical formulas ad security measures are confidential. The CLIENT is not allowed to disclose any confidential information to any third party without the express permission of PLAIN CONCEPTS.
- During the term of this agreement and indefinitely after its termination for any reason, the CLIENT undertakes to:
- Treat as confidential all the information, general and specific, including, but not limited to, oral and written, technical, business, technological, commercial, industrial, know-how, knowledge, data and materials, and any other information provided by the other party under these Terms and Conditions or of which it becomes aware during and because of its performance, including copies and reproductions.
- Take all the necessary measures and keep strict confidentiality of the information.
- Use Confidential Information or extracts thereof with the utmost diligence and care, and only in relation with the performance of these terms and conditions and refrain from any other use.
- Restrict and limit, as much as possible, the number of persons who will have access to the Confidential Information.
- The CLIENT acknowledges that unauthorised disclosure of confidential information, whether intentional or accidental, may cause significant and irreparable damage to PLAIN CONCEPTS and that it may be difficult assign a monetary value to such damages. Therefore, in the event of a breach of this section, PLAIN CONCEPTS will be entitled, without waiving any other right or remedy, to request a court order or equitable reparation that a court of competent jurisdiction may deem appropriate.
- The CLIENT won’t be responsible of the disclosure of confidential information when:
- The confidential information is public knowledge or becomes public knowledge by intention of PLAIN CONCEPTS.
- Disclosure is required in response to a valid order of a court or other governmental agency, provided that the CLIENT gives PLAIN CONCEPTS at least 10 days prior written notice of such disclosure to allow PLAIN CONCEPTS to seek confidential treatment of such information.
9.LIABILITY AND WARRANTIES
- PLAIN CONCEPTS ensure that, from the delivery of the source code to the CLIENT and for the duration of this agreement, the source code acquired will provide the features and functions that are described in the documentation, being free of any initial defect and providing updates for its proper functioning during the term of the agreement, although it isn’t guaranteed that errors may arise.
- The CLIENT may make changes request about aspects of the source code, although PLAIN CONCEPTS isn’t under any obligation to carry put such modifications.
- PLAIN CONCEPTS won’t be responsible in case of a breach of its obligations when they are due to force majeure. “Force majeure” means all circumstances beyond the control of PLAIN CONCEPTS, including, but not limited to: natural disasters, terrorism, riots, sabotage, labour disputes, war, acts or omissions by the Government, delays in transportation, power failure, telecommunications and device failures and any event reasonably beyond the control of PLAIN CONCEPTS.
10. LIMITATION OF LIABILITY
- In no case shall PLAIN CONCEPTS' cumulative liability to the CLIENT or any other party for any loss or damage resulting from any claim, suit or action arising out of or related to this Agreement exceed the One Year Fee paid to PLAIN CONCEPTS.
- PLAIN CONCEPTS shall not be liable for any indirect, consequential, exemplary, special, incidental, or punitive damage under this agreement (including the damages for loss of business or loss of profits) or the cost of procurement of substitute products or services, regardless of whether the customer knows or has reason to know of the possibility of such damages and regardless of whether any remedy set out herein fails of its essential purpose.
- The CLIENT may not bring any action arising out of or in connection with this agreement, regardless of the form, if more than one (1) year has passed since initial access to the source code by the CLIENT.
- This agreement shall terminate upon expiry of the one-year period as regulated in point 2.
- PLAIN CONCEPTS can (without indemnification in favour of the CLIENT), without waiving any right, cancel this agreement under any of the following conditions:
- The CLIENT violates any of the Terms of this agreement.
- The CLIENT misrepresents its identity or intentions in connection with this agreement.
- The CLIENT provides information to others who facilitate illegal copying of Evergine source code.
- The assignment of the agreement by the CLIENT or the subrogation of its position involving a subrogation of a third party in its rights and obligations, which would entail the assignment of the rights contained in this agreement to an unauthorised third party.
- In case of termination of this agreement, PLAIN CONCEPTS shall notify the CLIENT by e-mail or by the usual channel of communication that this agreement has been terminated.
- The CLIENT shall have right to cancel this agreement if PLAIN CONCEPTS don’t make available or give access to Evergine´s source code in accordance with the Terms established in point 6.1. In this case, the CLIENT shall be entitled to a refund of the agreed fee within the shortest possible period, which in any case shall not exceed 5 working days.
- Any communication relating to this Terms and Conditions must be made in writing by e-mail to the account of email@example.com and shall be deemed to have been made when it is received by the addressee. If the notification takes place by means of a printed document, it shall be deemed to have been given when it is received at the physical address shown at the head of this agreement.
14. APPLICABLE LAW AND JURISDICTION
- This is an exclusive agreement between the parties respect the object of this document and matter hereof and supersedes all prior oral or written agreements and negotiations between the parties with respect to such subject.
- This agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the laws of Spain and all actions of either party and for any dispute regarding the interpretation, application and performance of this agreement, the Courts and Tribunals of the city of León, Spain shall have jurisdiction, and the CLIENT expressly waives any other jurisdiction to which it may be entitled.